Policies & Frequently asked questions

Handwriting Questions

The writing I'd like to use isn't script, so the letters aren't touching. Will it still work?

Do I need to send you the physical card/letter/note with the handwriting?

Is it okay if I send you the image first, and wait to see the preview sketch before I purchase?

Jewelry Questions

Can I get a different length for my bracelet or necklace?

I can't decide between matte and polished finish. Which do you recommend?